Shipping & Returns
All items are shipped via USPS. Blankets typically take 2-3 weeks to sew before shipping. Please see individual product information for exact processing time. Once made, here are estimated shipping times:
Estimated shipping times
- United States: 2 - 5 business days
- Canada: 2-3 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Libby Ann Quilts is not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns of non-personalized items
Just contact us within: 3 days of delivery
Ship returns back to us within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.